The Saga Hotel Hoi An

The staff was amazing. They were very kind and eager to please. The hotel was in a great location. The restaurant had great food and provided room service. They accommodated our request to substitute items when my husband fell ill due to eating street food.

The staff here are brilliant, always friendly and helpful. If there is ever an issue it is resolved immediately. Our room was clean and comfortable with complimentary mini bar which was a nice touch. The pool here is one of the highlights as it is big and we always managed to get a sunbed. Another difference from many other places was that the pool was open until 930pm which was so nice to have a swim before bed. This hotel offers complimentary shuttle bus to the beach and old town which is very appreciated. Breakfast was great with lots of variety and never crowded, the staff here do a great job, very good omelettes! All in all a very nice stay for a week and we will be back if in Hoi An again. Thank you.

I had the pleasure of staying at Hotel Saga Hoi An, and I must say, it was an exceptional experience! From the moment I arrived, the staff went above and beyond to ensure my comfort and satisfaction. A special thanks to Nhung, Thu, and Trang for their incredible hospitality and warmth. Their attentiveness, professionalism, and genuine care made my stay unforgettable. Whether it was helping with recommendations, ensuring my room was perfect, or simply greeting me with a smile, they truly made me feel at home. The hotel itself is beautiful, with charming decor, comfortable rooms, and excellent amenities. The location is perfect for exploring Hoi An, and the overall ambiance is serene and welcoming. I highly recommend Hotel Saga Hoi An to anyone visiting the area. I look forward to returning in the future!

Absolutely spectacular. From the very gracious check-in process to the beautiful rooms, wonderful pool and breakfast and beautiful elegant feel to it. Most of all the staff were a delight. Quite exceptional staff so friendly and warm and welcoming and helpful. This was my best stay in Vietnam. Thank you so much

We stayed 4 nights at the Saga Hotel and had an absolutely amazing time. The facilities were excellent and well maintained and the staff is incredibly friendly and helpful. The reception staff was great at suggesting activities for us and helping to call activity providers. Especially helpful was the restaurant manager Tram who made our stay as stress-free and relaxed as could be. I have a peanut allergy, so travelling in southeast Asia can sometimes be tricky with the food. We mentioned the allergy when we booked and Tram took it very seriously. She immediately knew who we were when we arrived and made sure to double check all the food every time we ate at the hotel. The hotel restaurant was super delicious and beats out some highly rated restaurants in town in our opinion. Overall we really enjoyed our stay and look forward to staying at Saga again next time we are in Hoi An. We were initially nervous about the location because it's a bit outside of old town, but we ended up being really happy about that and would recommend it to others. Old town can be so busy that it feels incredibly overwhelming during some time periods, so we were happy to be able to get out of the crowds back at the hotel. It also means the hotel isn't as tight on space and feels more spacious and relaxed. The hotel is close enough to old town that we did walk it once, but getting a Grab is super cheap, the hotel has free shuttles, and you can also borrow bicycles from the hotel. There are also many shops and restaurants on the road leading to old town. The hotel is also near some gorgeous rice fields with really nice cafes scattered throughout - would highly recommend cycling some of these paths and stopping at the cafes!